Those Nagging Questions
You've seen the goods. Your mouth has watered. You can't resist. You've got to order. But first, some answers to those nagging questions.


1. I love your cookies, but what can I use them for?
Need some suggestions? Click here for a few...

2. What are my design options for ICED cookies?

ICED cookies can be designed to work with event themes, to match invitations, logos, etc. Choose from one of the designs showcased on this website or request something new. We're always up for the challenge! Need help? We're happy to offer design or gift suggestions, just ask.

3. What flavors do ICED cookies come in and can I get samples to taste?
ICED cookies are available in a delicious vanilla shortbread.

If you are interested in placing an order but would like to taste our cookies beforehand, we are happy to send you a small box of our tasting dots for a minimal fee.

4. How many ICED cookies should I order?
Although the size of ICED cookies varies by design, in general, one cookie serves one person. If cookies are being used as favors, allow for one cookie per person.

5. How much do ICED cookies cost?
ICED cookies are priced on a per piece basis unless part of a gift assortment. Pricing tends to start at $4 and goes up depending on the design. Please contact us for price estimates on custom orders. A $75 design fee and one dozen order minimum may be applied to custom designs.

6. How are ICED cookies packaged?
Unless otherwise specified or as part of a platter, ICED cookies are individually wrapped in clear bags with sheer ribbon. A customized tag with a short message (e.g. occasion and date information) may be added at no additional charge. If you are interested in alternative packaging options, please ask.

7. How far in advance do I need to order?
We strongly believe in preserving the quality and freshness of our product. In order to do so, our cookies are made to order. To ensure that we can fulfill your request, we ask that you order early, at least two to three weeks in advance of delivery or ship date. For custom designs or orders of 50 pieces or more, additional time may be required. Final counts can be provided closer to the date of the event (about 1 week before delivery/shipping) as long as an estimate is provided when the order is placed.

8. Is there a minimum order on ICED cookies?
Unless otherwise noted, ICED cookies have a 12 piece minimum per design.

9. Can I get a sample of a custom designed ICED cookie?
If time allows, samples of custom designs can be created and revised as desired. The $75 design fee applies to samples as well.

10. Do you deliver/ship?
We ship nationwide from New York City/Long Island. However, due to the delicate nature of some of our designs, not all cookies are available for shipping. If you are located in Manhattan, delivery is available by messenger. If you are located in New Jersey or Long Island, please ask about our designated pick-up locations. Delivery and shipping costs are not included in the price of cookies.

11. How do I pay?
We accept payment by cash, check, or credit card (AMEX, Visa, MC, Discover). Online payments may also be made through PayPal. We request a credit card number or a minimum 50% deposit upon ordering and the balance at least 1 week prior to delivery/shipping.

12. How do I order?
If you would like additional information or are interested in placing an order, please give us a call or send us an email.
Phone: (516) 317-1214
Email: casue@casuesweets.com

13. How is CASUE pronounced?
CASUE comes from the names of the company's founders, Carolyn and Susanne. It is pronounced CA-SUE.

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